The Help Desk Toolkit 2.5 details and free download - English Version  The Help Desk Toolkit 2.5 los detalles y descargan libremente  - Versión Española  The Help Desk Toolkit 2.5 i particolari e trasferiscono liberamente - Versione Italiana  The Help Desk Toolkit 2.5 les détails et téléchargent librement - Version Française  The Help Desk Toolkit 2.5 Details und downloaden frei - Deutsche Version 

The Help Desk Toolkit 2.5 full specs and download details





The Help Desk Toolkit 2.5     

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The Help Desk Toolkit 2.5
Rating: 5 Votes: 500
The Help Desk Toolkit rating: 5 from 500 votes
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5 Stars Rating at GTdownload.com
Company: Ovitz Taylor Gates
Release date: 20-06-2006
Last update: 28-05-2007
Price: 199 $
License: Shareware
Platform: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows CE, Palm OS 1.0, Palm OS 2.0, Palm OS 2.1, Palm OS 3.0, Palm OS 3.1, Palm OS 3.2, Palm OS 3.5, Palm OS 4.0, Palm OS 4.1, Palm
Language: English
File size: 4385 KB
Keywords: help desk software, help desk, dms help desk, it help desk software, help+desk+software, free help desk software, computer help desk, help desk application


Description:
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.


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