Description:
With the 123-live-help (V_3.1), staff can invite website visitors on their own initiative and begin one-to-one chat with visitors, to promote sales with online customer support. Also client can choose sales. It's Java chat server& flash live chat client with cheap price. 123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes. Features: *Proactive Chat Invitations The staff member can monitor a website and invite a visitor from the certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage, they will instead be greeted by some friendly notification that the staff would chat with them to offer assistance. What's more, the invitation won't be blocked by pop-up killer. *Client Choose Staff. Client can request help from a very staff member, which is more friendly to a return customer. *Real-time Text Chat & Optional Video Chat for Staff 123LiveHelp java server enables instant chat. *Web-based Client 123LiveHelp flash client loads fast and the end users don't need to download any plug-in application to chat with staff. *Visitors Waiting in Queue to get the permission to chat with agent. *Chat Transfer from one staff to another. *Canned Answers *Auto-detect and display language. *New API Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc. *multiple Chat Requests One agent can chat with multiple clients. *Push URL Push web pages to visitor. *Chat Search More Powerful Real-time chat scripts are available to search. *Custom UI Customizable client interface, and skin collection. *Integrate External Database *Auto-detect User Details Auto-detect extensive visitors information including IP address and country. *Backend Monitor *Sound Notification *Department Management *Account Management * chat log is sent to email

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