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SupportWizard 6 full specs and download details





SupportWizard 6     

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SupportWizard 6
Rating: 5 Votes: 454
SupportWizard rating: 5 from 454 votes
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5 Stars Rating at GTdownload.com
Company: SupportWizard
Release date: 05-05-2004
Last update: 27-05-2007
License: Shareware
Platform: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows CE, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Warp 4, MAC 68k, Mac PPC
File size: 36000 KB
Keywords: customer support, Call Tracking, Expert Systems, FAQ, FAQs, Help Desk, Help Desk Software, Help Desk Tools, HelpDesk, Helpdesk, Problem Management, Support Software, Technical , Trouble Tickets, Unix, Windows, asset management, automated, best, bug,


Description:
FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales (http://www.supportwizard.com/customershow.htm). The dynamic FAQ is free and SupportWizard also provides Helpdesk/Call tracking, Asset tracking, Sales Automation, Escalation, Workflow, and Email management within a 100% web interface. It can be purchased or hosted on our servers. A fully customized implementation and training takes just 3-4 days and the software comes with an unconditional money back satisfaction guarantee.


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